Refunds & Cancellations: How It Works on FlipMyTravel (FMT)

Last Updated: 2026

At FlipMyTravel, we help users find the best bus, flight, and hotel offers by redirecting them to trusted travel partners. Since we do not handle bookings, payments, cancellations, or refunds directly, all refund-related requests must be made with the respective booking provider.

This Return & Refund Policy explains how refunds work when you use our website.

1. FlipMyTravel Does Not Process Bookings or Payments

FlipMyTravel (FMT) is an affiliate platform, which means:

• We do NOT sell bus, flight, train, or hotel tickets.
• We do NOT collect payments from users.
• We do NOT issue tickets, invoices, or booking confirmations.
• We do NOT control ticket cancellation rules or refund timelines.
  

All bookings are completed on the official website of our partners or trusted providers.

2. Refunds Are Managed by the Booking Provider

If you wish to modify, cancel, or refund your booking, please contact the respective platform where you completed the booking.

Refund policies depend entirely on the partner, including:

• Cancellation charges
• Refund eligibility
• Refund timelines
• Partial refunds
• No-show rules
• Flexible or non-refundable fares
  

Each provider has its own terms and conditions.

3. We Do Not Charge Any Fees

FlipMyTravel (FMT):

✔ Does NOT charge service fees
✔ Does NOT collect booking fees
✔ Does NOT add cancellation fees
✔ Does NOT adjust or hold your money

Anything related to pricing or refund is solely handled by the booking provider.

4. What You Should Do for a Refund

If you need a refund, follow these steps:

1. Check your email for the booking confirmation.
2. Find the customer support details of the booking provider.
3. Visit their “My Bookings” or “Manage Trip” section.
4. Apply for cancellation or refund directly through their platform.

5. FlipMyTravel Support 

If you need help understanding where to request cancellation or refund, you can contact us: contact@flipmytravel.com

While we cannot issue refunds, we can guide you to the right support team of your booking provider.

6. No Guarantee of Refund Amount or Timelines
Since booking terms are controlled by the travel providers, FlipMyTravel (FMT):

• Cannot guarantee refund approval
• Cannot influence refund amounts
• Cannot speed up refund processing
• Cannot override cancellation charges
  

Your refund depends only on the provider’s policies.

7. Incorrect or Failed Transactions

If you faced:

• Double payment
• Booking failure
• Not receiving your ticket
• Payment deducted but booking not confirmed
  

Please contact the payment provider or booking website directly.
They handle payment settlements, not FlipMyTravel (FMT).

8. Contact Us
If you need help understanding the process, reach out to us: contact@flipmytravel.com
We aim to guide you, but we cannot issue refunds.

“We’re here to guide you,
but your refunds are always handled by the booking provider for your safety.”