Traveler Conditions: Carrier Rules & Regulations

Last Updated: March 2026

1. Introduction

FlipMyTravel (FMT) is a travel intelligence and comparison platform designed to help users discover the best deals on flights, hotels, buses, cabs, and trains from trusted travel partners.

Important Disclosure: FlipMyTravel (FMT) is not a travel agent, tour operator, or carrier. We do not sell tickets directly, nor do we operate airlines, bus fleets, trains, hotels, or car rental services. When you select a deal on our platform, you are redirected to the Official Travel Partner’s secure website to complete your transaction.

By using our service, you acknowledge that the Conditions of Carriage of the specific third-party service provider apply to your journey.


2. What “Conditions of Carriage” Means

The “Conditions of Carriage” are the legal rules and terms set by the airline, bus operator, train authority, or hotel that govern your actual trip. These terms outline the rights and responsibilities of both the traveler and the carrier.

These conditions typically include:

  • Validity: Ticket expiration and transferability.
  • Check-in: Deadlines for arriving at the airport, station, or hotel lobby.
  • Baggage: Weight limits, prohibited items, and lost luggage protocols.
  • Disruptions: Policies regarding delays, diversions, and cancellations.
  • Documentation: Requirements for Visas, Passports, and Government IDs.

3. Responsibility of the Travel Carrier

The company operating your flight, bus, trains, cabs or hotel stay is solely responsible for:

  • Executing the travel service safely and on schedule.
  • Managing seat assignments and room allocations.
  • Handling baggage claims or service quality issues.
  • Processing refunds or compensation according to their specific fare rules.

Note: FlipMyTravel (FMT) is not liable for the operational performance or service failures of these third-party providers.


4. The Booking & “Flip” Process

FlipMyTravel (FMT) acts as a bridge between you and the travel world.

  1. Search: You find a deal on FLipMyTravel (FMT).
  2. Redirect (The Flip): You are sent to a trusted partner 
  3. Confirmation: The ticket or reservation is issued by the Partner, not FlipMyTravel (FMT).
  4. Contract: Your legal contract for travel is with the provider shown on your final receipt.

5. Baggage & Boarding Policies

Baggage allowances vary significantly between “Low-Cost Carriers” and “Full-Service” operators.

  • FlipMyTravel (FMT) Advice: Always verify the baggage allowance on the final checkout page before paying.
  • Check-in: Failure to meet the operator’s check-in or boarding gate deadlines may result in a “No-Show” status, for which FlipMyTravel (FMT) cannot offer assistance or refunds.

6. Delays, Cancellations, and Schedule Changes

Travel schedules can change due to weather, technical issues, or operational shifts.

  • Notifications: The travel operator or the booking partner (OTA) is responsible for notifying you of changes.
  • Resolution: All claims for compensation or rebooking must be directed to the carrier or the booking platform used during checkout.

7. Travel Documents & Passenger Conduct

  • Documents: It is the traveler’s sole responsibility to ensure they hold a valid Passport (usually with 6 months validity for international travel), necessary Visas, and Health Certificates.
  • Conduct: Carriers reserve the right to refuse carriage to any passenger who violates safety regulations, carries prohibited items, or acts in a disruptive manner.

8. Liability Disclaimer

FlipMyTravel (FMT) provides information “as is.” We are an information and deal-discovery hub and are not responsible for:

  • Fluctuations in ticket pricing or “sold out” statuses.
  • Errors made during the booking process on partner websites.
  • Lost baggage, injury, or service dissatisfaction during the journey.
  • Financial losses resulting from travel delays or cancellations.

9. Third-Party Terms

By proceeding with a booking via a partner link on FlipMyTravel (FMT), you agree to be bound by the Terms & Conditions of that specific partner and the underlying carrier. We strongly recommend reading their refund and cancellation policies before making a payment.


10. Updates & Contact

FlipMyTravel (FMT) reserves the right to update this page to reflect changes in global travel regulations or partner requirements.

Contact Information:

For Booking Support: Please refer to the confirmation email sent by the airline, hotel, cabs, buses, trains or booking platform to contact their specific customer service team.